Refund Policy

Last updated: January 2025

Overview

We want you to be completely satisfied with your Recap.Studio purchase. If you’re not happy with your purchase, we offer a straightforward refund policy.

Try Before You Buy

Recap.Studio offers a fully-featured free version that includes all recording and editing capabilities. We encourage you to try the free version before purchasing to ensure the app meets your needs. The only limitation is export functionality, which requires a Pro license.

14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee on all Recap.Studio Pro purchases. If you’re not satisfied with the product for any reason, you can request a full refund within 14 days of your purchase date.

How to Request a Refund

To request a refund:

1. Email us at idnan.se@gmail.com
2. Include your order number or the email used for purchase
3. Let us know why you’d like a refund (optional, but helps us improve)

Refund Process

• We’ll review your request within 1-2 business days
• Once approved, refunds are processed through LemonSqueezy (our payment provider)
• The refund will appear on your original payment method within 5-10 business days, depending on your bank

After a Refund

Once a refund is processed:

• Your license key will be deactivated
• You’ll lose access to Pro features (export)
• You can continue using the free version

Eligibility

Refunds are available for:

• Purchases made within the last 14 days
• First-time purchase of a license

Refunds may not be available for:

• Repeat refund requests
• Licenses purchased more than 14 days ago
• Chargebacks or payment disputes (please contact us first)

Questions?

If you have any questions about our refund policy, please don’t hesitate to contact us at idnan.se@gmail.com.

We’re committed to making sure you have a great experience with Recap.Studio.